Retail Insights

April 20, 2022  |  by Diebold Nixdorf

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

November 08, 2021  |  by Reint Jan Holterman

Diebold Nixdorf's smart UI software has the solution for all your holiday greetings.

October 13, 2021  |  by Guest Author - Mark Thomson

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

August 03, 2021  |  by Reint Jan Holterman

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

July 22, 2021  |  by Reint Jan Holterman

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

June 18, 2021  |  by Olivier Faugere

There’s a strong case for looking at how we can make the store experience feel more dynamic, compelling, and easy. The ability to better capture and use data in stores, to roll out new services and to personalize offers, requires further channel integration of IT systems.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

November 23, 2020  |  by Reint Jan Holterman

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

September 30, 2020  |  by Matt Redwood

As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.